Identifying and Prioritizing Aspects of the Educational Services Quality in the Faculties of Mazandaran Univesiry of Medical Sciences

Document Type : Thesis-based Research

Authors

1 PhD Student in Higher Education Management, Sari Branch, Islamic Azad University, Sari, Iran

2 Associate Professor, Department of Educational Management, Sari Branch, Islamic Azad University, Sari, Iran

nahq/nahq.2023.171767

Abstract

Introducrion: The sustainable development of the higher education system, which is a dynamic system, requires the balanced, proportionate and balanced growth of both quantitative and qualitative dimensions in parallel. Accordingly, identifying and prioritizing aspects of the quality of educational services in the faculties of Mazandaran University of Medical Sciences is of great importance and necessity.
Methodology: Using a quantitative approach, the study was conducted through a field study and the information was collected using two stages of a researcher-made questionnaire. The statistical population included all professors and students in the faculties of Mazandaran University of Medical Sciences in Payambareazam Branch including 15 professors and 15 students to identify and prioritize aspects of the quality of educational services. To analyze the data, the Analytic Hierarchy Process or AHP was used.
Results: The teaching quality of the professors in the faculties of Mazandaran University of Medical Sciences was about 0.257 and had the highest impact among the main components.
Conclusion: In order to develop an educational system, it is very important to evaluate the quality of educational services from its applicants. The research results show that special attention should be paid to the clinical education section. And that the clinical education section is one of the critical stages of medical education, which plays a major role in creating the professional capabilities of students. Improving the quality of clinical education requires continuous review of the current situation, recognition of strengths and correction of weaknesses.

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